Unable to enable Plex Media Server

I recently upgraded my router and couldn’t access Plex on my MyCloudHome device. I disabled the app in the web dashboard and tried to enable it. However, I wasn’t successful in re-enabling the Plex Media Server app. The request will time-out and an error message will appear below the blue “Enable” button, “Error response from daemon: Get “https://public.ecr.aws/v2/”: context deadline exceeded (Client.Timeout exceeded while awaiting headers)”.

Do anyone have any solution to this?

Hi @brian_03452,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: