Unable to discover My Book Live. [Mac OSX Lion]

cwm1021 · October 15, 2015, 1:53am

Brandnew My Book Live 3TB.

Power plugged, ethernet cable plugged.

Laptop (MacBook Pro Lion) connected to router ethernet port 1. (Wireless turned off)

My Book Live connected to routher ethernet port 2.

Bottom light at the back is amber color, front light is greent.

Run My Book Live Setup.app comes from the CD, > Discovery > failed, not found.

What goes wrong?

Thank you in advanced!

scatman · October 15, 2015, 3:37am

You could check the follwing:

Do you have a DHCP server running on the router?
Does the laptop get an IP address from the router?
Try another ethernet port and/or another cable, but the I doubt it because the amber LED of the ethernet connector
Is a possible firewall activated on the router, blocking some ports?
Do you have a firewall installed on your laptop?

If all of the above does not work I would try to reset the drive, see manual, instructions starting at page 110 or so.

Good luck

Scatman

cwm1021 · October 15, 2015, 3:37am

YES

YES, got IP and browsing internet without problem.

Try another ethernet port and/or another cable, but the I doubt it because the amber LED of the ethernet connector

Tired all ports and two cables

NO.

NO.

cwm1021 · October 15, 2015, 3:37am

Please help. Very frustrating.

Alucardx23 · October 15, 2015, 3:37am

Hi, it might help if you review the steps from the link below.