Unable to determine location

Am based in UK with a UK bought WDTV.  I performed a factory reset and afterwards the WDTV is unable to determine my location.  The results of this is that all the BBC Apps have gone.  I’ve tried manually determining the location but it keeps on coming up with an error.  Any ideas on how to solve this?

Hi and welcome to the WD community.

Try to rollback the firmware on the unit and then manually update it and see if this fixes the issue.

Here is a link that might help you with he roll back process hope this helps:


Thank you ArMak for your help and quick reply. This has solved my problem. Much appreciated.