I’m currently getting the above message every time I switch on my WD Elements Play 1TB Media Player.
It WAS working fine. It WAS running firmware 1.00.85.
Then last night, I connected the drive to my Windows XP PC to transfer some more media to it, and the PC did not recongize the drive.
Then I disconnected the USB cable from the PC and restarted the media player and the “unable to detect internal hard disk” message began appearing.
I upgraded the firmware to 1.01.15 (I think that was the number) but no help.
When I use my PC disk management tool, it sees the WD hard disk partition, but does not assign a letter to it. I have used “partition wizard home edition”, and can change the active/primary status of the drive, but not sure what settings I should choose.
Any help appreciated.