Unable to detect Hard drive on a wd elements play

Can anybody help with this…

Anybody got a uk number i can call to arrange support? Cant find one in the site that is operating 


This is the German part of the WD Community, if you want to address that problem again in the English speaking part that can be done here: http://community.wdc.com/t5/Other-Externals/bd-p/BoardExample3

If you cannot reach our toll free number 00800- 27549338, please write an email or try our landline number in the Netherlands: 0031-880062100