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Unable to Delete Remote Backup Folder

While setting up my Remote backup I did a test run. After that a did a big backup. I now want to delete the test folder that is in the same Share and the other big backup which takes a long time to do and I don’t want to do that.

When trying to delete from Windows 10 File Explorer It tell me I’m not authorized. I know I can delete the entire Share, but them i have to do an over 24 hour backup to it again. I would like to avoid that if possible.

And WD states that if you change anything through SSH you void the warranty.

Any ideas as how to delete. I already deleted the test backup job and I would have thought that if it wasn’t going to allow me to manually delete, it should have deleted the folders.

Hi @Abner055,

Please contact the WD Technical Support team for best assistance and troubleshooting:
https://support-en.wd.com/app/ask

Support for Western Digital Hard Drives | Western Digital

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