Unable to delete photos using the iOS app, website, and desktop client

Whether using the iphone app or the My Cloud Home website, I’m unable to delete any photo. Using the website I can see the photos fine, but after clicking on a photo to enlarge it and then selecting the delete option, nothing happens. Same issue using the app. I’ve also tried it using the MCH desktop client with the same results. Any ideas?

iPhone 7+, iOS 11
Windows 10

Hello goakda,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
http://support.wdc.com/support/case.aspx?lang=en