I’m using OS 5 with my EX2 Ultra and have encountered an issue. My son asks for a link to be resent to him. I have selected cloud Access, then his name. The problem is neither the “delete” or “resend” function is enabled. I attempted to delete him as a user and received the error message “Must sign in to do this”. Strange because I’m already signed in. Thanks in advance for help with this.
Hi @john87,
Please refer to the below link to check the article How to add or remove Users on a My Cloud device through MyCloud.com:
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