Firstly, apologies for the rudimentary nature of this post; I am far from a technowizard so appreciate all advice on offer but if it could be as simple as you can make it, that would be great!!
I bought myself a WD My Cloud storage last month in the UK and I have just moved to Australia.
Put everything on to the Cloud at home in the UK from various sources via my laptop with no problems at all, very easy.
Now in Australia with the same laptop I cannot tap into the device in the UK:
via the Ap I have on my desktop an error message comes up simply with “can’t connect to this device”
via the website and can log in but when I click onto “my device” I am told that the webpage can not load “safari can’t open the page”
Any help more than welcome; I have no idea.