Unable to connect to Cloud via App or Web

Currently investigating???  Don’t make me laugh!

The service is **bleep**, you don’t have any timeline for resolution and your UK team is offering a full refund if I return this piece of **bleep**!

I basically have a very expensive “brick” connected to my router.

As a well-known company in this field I truly believed you would be taking this matter more seriously … clearly not!!!   This “brick” is going back for a refund so I can buy a far better piece of equipment than you can provide.

John012 wrote:

We are currently investigating this, thanks for your patience.

 

http://community.wd.com/t5/WD-My-Cloud/NOTICE-WD2Go-com-and-WDMyCloud-com-users-in-relay-mode-are/td…