Please make sure device is connected to internet and try again"
but yellow triangle displays right next to old firmware version so it is connected.
Can I still get refund?
I bought on Amazon 3 months ago
Hi @tellwd,
Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:
https://support-en.wd.com/app/ask
few hours after my comment it connected and updated, so please close topic
