Unable to access with MyCloud

Simply can’t access drive through MyCloud.
So I have:

  • latest firmware (02.43.10 - 048)
  • registered MyCloud account with drive
  • got mobile access code with drive
  • got mobile app and it is working inside lan
  • setted up port forwarding on router and drive reports everything is fine(connected state)

Finally, I can’t access drive through MyCloud site or mobile app within Internet.
What I have missed, is it suppose to work?


In order to better assist you, could you provide more details on your issue, like an error, also the type of mobile you are using.