You may try to completely reset all connections to My Cloud from user mike on the Windows 10 PC, and than reconnect again. It is required that you have an updated Windows 10 and can ping to 192.168.0.102 and WDMyCloud from this PC.
Delete all connections
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Restart PC and make sure you are the only logged in user on that PC.
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List all connections with (use cmd): NET USE
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Delete all connections to My Cloud: NET USE z: /DELETE. (Replace z: with your mapped drives).
Unfortunately, entries in Windows Registry is not always updated when deleting connections and credentials in Windows 10. To do so, start RegEdit.exe. Export a .reg file as a backup.
Then go to:
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\MountPoints2
Mark a connection to the My Cloud that you want to delete, right click mouse, and press delete.
Repeat for all connections to My Cloud.
Map shared folder(s) on My Cloud
NET USE z: \\WDMyCloud\mike /USER:mike * /PERSISTENT:YES
Press Enter and type in your My Cloud password for user mike.
You can of course replace z: with another unused letter. If you don’t want to
automatically connect each time you boot your pc, use /PERSISTENT:NO.
Type: NET USE, and you should see the new connection(s).
Test in Windows File Explorer
Turn off other PC’s on LAN if they are mapped to mike on \\WDMyCloud.
Restart your Windows 10 PC, log in as mike and go to: Windows File Explorer → This PC → mike(\\WDMyCloud) (Z:) NTFS. Login should now work ok.
Hope this solves the problem…