Use the Windows Credentials Manager to delete any credentials associated with the MyCloud.
Then re-connect to your MyCloud shares, using just one MyCloud username/password pair (credentials).
If you connect to the Public share without forcing Windows to use your MyCloud User credentials (‘connect using different credentials’), it will use your Windows user credentials. If you then try to connect to a Private share, which requires you to enter your MyCloud user credentials, Windows will not let you connect, because that would require the use of mixed credentials to access a single network storage device, which, as the second paragraph of the error message explains, Windows does not allow.
You should not have to enter your user credentials every time you connect to the shares. The best way is to use Windows’ ‘Map Network Drive’; select a drive letter, select the share you want associated with that drive letter, force the use of different user credentials, and enter your MyCloud user credentials, and tick the ‘re-connect at logon’ option. Then all shares will re-map every time you turn the computer on.
Sadly, WD’s instruction on this is poor, because they don’t say you should tick the ‘connect using different credentials’ box, which is the most straightforward way of ensuring you use MyCloud credentials. I’ve provided feedback…
