Unable to access WD My cloud Gen2 with static IP

I used my cloud mirror configured with static IP in my previous place, recently I moved to a new place and forgot to change the static IP before I move. Now I am unable to access the device in my new place. I tried directly connecting the my cloud mirror to the laptop through ethernet still doesn’t work.

Any suggestion to access the mycloud.

Hi @Divakrn,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting: