Unable to access server with IP address via browser, previously worked

Hello, for some reason the IP address I used to enter into my browser to access my files, it times out, I get this error in Windows 8.1

ERR_CONNECTION_TIMED_OUT

I can still access it via WD Smartware Pro, but I can’t brows trough files with this. How do I connect again? tried Twonky too, same thing.

thanks!

Jon A

Hi johnny_eh,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support


The link below will allow you to call support.

Hello Johnnie,

I am not an expert by any means but I had a harrowing problem that was caused by the modem router. Switching the Ethernet connector to other ports on the back of the unit seems to have fixed my problems.

Just a word,
DT