I have set up a private folder in my recently purchased ‘My Cloud 2TB’, but I am unable to access it. I can access all of my ‘public’ folders, and I can access any folder that I set to ‘public’, however, as soon as I set a folder to ‘private’ I receive the message “You do not have the permissions to access” when trying to access the folder through my mapped drive.
If mapping a Share, make sure to tick the “Remember my credentials” box if available. In certain instances you may have to select the “Connect using different credentials” option.
Thanks for this, I am just trying to remap the drive by selecting ‘connect using different credentials’, and it has asked my for a username and password. Is this the username for the My Cloud? Do you know where I can find this, as I cant remember my credentials? Also, do you know if I just enter my username as it is? would I need to use \?
usually it asks you for the login and password you use to login into the web interface of your MyCloud, or whatever users folder you want to access… you just use plain login and password no special symbols needed
Hmmm, I don’t appear to use a username or password to access ‘MyCloud’, is there a way of finding out where my username or password is stored? I have a username that is associated to my profile (found within the web interface of MyCloud), but I do not have a password set up. When I add these credentials into the above dialogue box I get the message “the network folder specified is currently mapped using a different username or password”
Thanks for the suggestion. I have tried this, My ‘mapped’ drive is not showing in Windows Explorer. However I still get the message “The network folder specified is currently mapped using a different username etc…”