Unable to access My Cloud Mirror Gen 2

My Cloud OS 3 Personal & Network Attached Storage My Cloud Mirror
1

Hi everyone,

I am posting here to seek help as I am not receiving any help from WD technical team after 5 days of reporting my issue.

After My Cloud Mirror Gen 2 device started flashing yellow and red lights, I had restarted the device. But after restarting, though the device lights is normal at blue, I am unable to access it via both my personal network and mycloud.com. I am not sure how to solve the problem.

If you have suggestions, pls assist. Thank you.

2

Hi,

You could refer the following links-

For local area network- Accessing the Dashboard on a Gen 2 Mirror My Cloud OS 3

For Remote Access(mycloud.com)- Error