Apologies if this issue has already been posted. I’ve searched but can’t find the solution here.
Product: WD My Book Live 2 Tb
OS: 10.7.5 Lion
I have the WD Quick View software (latest version from web) installed but when I try to open the Dashboard, although it opens Safari and pastes in the url, it fails to open the page.
I’ve tried using a different browser (Opera) and typing the following in manually all with no success.
Either the browser opens a blank page or gives me a server error.
I’ve also tried to open the page from an iPad using ios 6 Safari (on the same wifi network) and an Android device using Google Chrome (on same wifi and also via 3 G) with the same results.
I’ve successfully opened the Dashboard in the past but probably almost a year ago when I purchased the My Book Live. i’d just like to add another mobile device to be able to access it but don’t think this is possible without being able to access the Dashboard?
Aside from this issue the My Book Live seems to be working fine. I can access the files and add/delete via Finder with no problems.