Unable to access my book 320 gb drive any more

WD External Drives External Drives for PC
1

Hi

 I have a problem with accessing my WD External 320 GB

 hard drive. It worked fine for 3 years with no problems.

 A week ago I was getting it ready to back up to CD’s

 when I started getting an error message saying:

 Windows - Delayed write failed_. M: something below it.

 This message appeared several times as I was moving some

 files to that hard drive. I had 4 partitions on it.

 Now I cannot access it at all. My BIOS sees the drive,

 when I go into control panel,system then hardware I

 see the drive in the disks folder and also in the USB folder

 as a USB MASS Storage drive. It also is seen in the safley

 remove usb icon. It does not show up in disk manager.

 I have rum the USB device viewer program and it show the

 following info on it:

        —===>Device Information<===—
*!*ERROR:  no String Descriptor for index 2!

ConnectionStatus:                 
Current Config Value:              0x01  → Device Bus Speed: High
Device Address:                    0x02
Open Pipes:                           2

          ===>Endpoint Descriptor<===
bLength:                           0x07
bDescriptorType:                   0x05
bEndpointAddress:                  0x81  → Direction: IN - EndpointID: 1
bmAttributes:                      0x02  → Bulk Transfer Type
wMaxPacketSize:                  0x0200 = 0x200 max bytes
bInterval:                         0x00

          ===>Endpoint Descriptor<===
bLength:                           0x07
bDescriptorType:                   0x05
bEndpointAddress:                  0x02  → Direction: OUT - EndpointID: 2
bmAttributes:                      0x02  → Bulk Transfer Type
wMaxPacketSize:                  0x0200 = 0x200 max bytes
bInterval:                         0x00

          ===>Device Descriptor<===
bLength:                           0x12
bDescriptorType:                   0x01
bcdUSB:                          0x0200
bDeviceClass:                      0x00  → This is an Interface Class Defined Device
bDeviceSubClass:                   0x00
bDeviceProtocol:                   0x00
bMaxPacketSize0:                   0x40 = (64) Bytes
idVendor:                        0x1058 = Western Digital Technologies, Inc.
idProduct:                       0x0910
bcdDevice:                       0x0106
iManufacturer:                     0x01
*!*ERROR:  no String Descriptor for index 1!
iProduct:                          0x02
*!*ERROR:  no String Descriptor for index 2!
iSerialNumber:                     0x03
*!*ERROR:  no String Descriptor for index 3!
bNumConfigurations:                0x01

 Am I able to repair this drive with what this info says?

 I would like to save the data that was on this drive.

 Any help is appreciated.

 Don DeJaynes

2

delayed write fail is usually an indication that the cable is bad, or not correctly connecting.  try another cable, and/or computer to make sure that it’s not the usb port you’re using, either.

1 Like
3

Thanks Wayne

I tried a different usb cable and got the same results. Also tried it on my laptop and it wouldn’t recognise it either.

I even plugged the power cord into a standard wall outlet but no changes.

I have removed the harddrive itself and hooked it inside my computer to a sata connecter and recieved no results.

It showed up in BIOS and system-device manager under disk drives. It will not show in the disk manager window.

Any other things I could try.

I have run test drive and it doesn’t show up on it either.

I have a feeling I don’t have anymore options left.

Thank you for the quick reply and any other info you can give.

Don