Unable to access device (1003)

My andriod client (WD My Cloud) can access the folder and upload the file to “My Book Live”.

  1. But got “Unable to access device (1003)” when try to download and open the files.

  2. If Picture files can be read by WD Photos.

  3. The file is able to share by email for link download.

Why I got the “Unable to access device (1003)” error???


Hi, what type of device are you using to access the My Book Live? Desktop PC, laptop, Smartphone etc.? Or are you trying to create a Safepoint?