Unable to access Dashboard to Cloud

So it just happened suddenly one day when I noticed my Android app had issues and I decided to remove the Cloud and readd it. I realized that it wouldn’t let me and checked my desktop. It was still working like a charm but when I attempted to access the Dashboard, it wouldn’t let me. It’s stuck on the endless “Signing in…” page and screen. Help? I’m attempting to update the firmware if I forgot to update it.

Try accessing the Dashboard using a different Internet Browser and different computers. If this does not work ty pressing the reset switch located on the back of the unit.

This should resolve basic access issues.

That worked! Thank you!