Unable to acces folders

My Cloud OS 3 Personal & Network Attached Storage My Cloud
1

Hello.

I am having trouble accesing different folders on my MyCloud NAS. What can I do to gain acces again to them. I had acces to them fine before so I do not know what happened and why only some folders are inaccesbile. I can acces them easyly with the desktop app but not through FTP or network SMB.

I am runngin firmware v04.03.00-405

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2

Hi there, is the share you have the folders on public? If not, you can try to make the share public to see if after that the folders are accessible. i would also like to know what operating system you are using.

You can also try to reset the unit, this link can help you out with the reset process:

http://wdc.custhelp.com/app/answers/detail/a_id/10432/session/L3RpbWUvMTQyNzgxODU0NC9zaWQvVU4xZDlJaW0%3D 

3

Thanks for the reply.

Unfortunetlly setting to public this share does not solve the problem.

I have the same issue using windows or OSX to acces the folders.

If I acces them using the MyCloud app I have no issues but on the local network the speed is limited so that is why I prefer to acces it like a regular NAS.

Please help.

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4

I’ve been having the same issues, but after looking at another thread, I was able to change the permissions using Samba and Putty. My only problem now is using the instructions in the other thread, whichI’ll post at the end, I can only change permissions to one folder at a time. Any body know the command to make changes to all folders and subfolders at once? 

http://community.wd.com/t5/WD-My-Cloud/Folder-permissions/td-p/654911

5

instead of chmod 755 folder_name us chmod -R 755 * from the top level share folder. if you are correcting owners instead of permissions use chown -R user[:group] *

if not sure then supply the steps and commands you are currently using

how did you get the files here with bad permissions  / owners?

6

It worked great with chmod -R 777 sharename

7

For some reason, when I enter  "chmod -R 777 share"  I get an error messge saying 

chmod: file mode ‘-R’ contains unrecognised permission specifier ‘R’ 

Any ideas?

8

I used Terminal on Mac OSX to connect via SSH to my drive. Perhaps this is why it worked for me.

9

Are you sure you are on the basic single drive mycloud?

there can’t be a space between the dash and the R

how are you accing the mycloud?

10

There is no space between the dash and R: “-R”