WD Community

Unable connection with mycloud home

I can’t connect to my cloud since day 1.
I have important things that I need to use today and I can’t.
I uninstalled the app for the computer and reinstalled it according to you with the problems fixed and it is not like that.
Can you fix this problem? Is more important for me.

@Climbar

More details would help but check this out!

WD Support

It happens to me like most people.
The computer goes offline and you don’t give the update and I can’t get into my computer and grab the data.

Support for Western Digital Hard Drives | Western Digital

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