Twonky Media Server won't read new folders and some new files

[Bennor]

Do you have a single bay/drive My Cloud model or a multi bay My Cloud model? Have you made any changes to the My Cloud using SSH?

Couple of troubleshooting suggestions. Access the Twonky administration page, for example http://192.168.1.1/9000. Go to the Advanced page and select the following buttons at the bottom of the page in the following order, waiting a couple of minutes between each button select: Clear Cache, Reset to Defaults, Rescan Content Folders.

Make sure the media is supported by the Twonky Media Server.

Twonky DLNA Media Server Support for My Cloud OS 3

Make sure the Share containing the media files has Media Serving enabled on it in the My Cloud Dashboard.

And see the unofficial Twonky My Cloud FAQ to see if there is any additional suggestions:

'[FAQ] Twonky DLNA Media Server Setup & Use

Some Frequently Asked Questions Regarding Twonky, And Some Answers The MyCloud includes a Twonky DLNA Media Server. Sadly it doesn’t seem very well integrated into the MyCloud, and the two fight for supremacy. I’ve spent a long time trying to understand how it works, and reading the forum, I see many other people also have trouble with it. So I thought that, rather than trying to answer these questions individually, I’d try to write an FAQ covering the things I’ve found, and the problems I or …