Twonky Media Server won't read new folders and some new files

It’s been a while since I noticed that all new folders and some kind of files added on mycloud won’t show in twonky media server. Can’t find a pattern of why some of them shows, while others don’t. On smb connection they show correctly, but it’s unusable on a smart tv.
The log shows these errors. I would be glad if anyone could help!

21:26:10:204 [Error] - LOG_EVENTING: handleConnections : Cannot send resubscribe (28568) to http://192.168.1.1:9002/dev0
21:26:10:205 [Error] - LOG_EVENTING: Error: 32 Broken pipe

21:26:10:250 [Error] - LOG_SYSTEM: upnp_net_get_mac : Could not get MAC address - using 42:42:42:42:42:42
21:26:10:314 [Error] - LOG_SYSTEM:
21:26:10:867 [Error] - LOG_SYSTEM: upnp_net_get_mac : Could not get MAC address - using 42:42:42:42:42:42
21:26:10:868 [Error] - LOG_SYSTEM:
21:26:18:129 [Error] - LOG_EVENTING: handleConnections : Received error in unsubscribe (28570) response 404 from http://127.0.0.1:9000
21:26:18:173 [Error] - LOG_EVENTING: Error: 11 Resource temporarily unavailable

21:29:36:987 [Startup] - LOG_SYSTEM: server_main_impl : *** Starting TwonkyServer (Product Name:Twonky, Version:7.2.9-6, Build-date:Mar 25 2015) ***
21:29:37:045 [Startup] - LOG_SYSTEM: server_main_impl : using logfile /CacheVolume/twonkymedia/twonkymedia-log.txt
21:29:37:046 [Startup] - LOG_SYSTEM: server_main_impl : Executable file: /usr/local/twonkymedia-7/twonkyserver
21:29:37:046 [Startup] - LOG_SYSTEM: server_main_impl : Command Line Parameters: 9
21:29:37:046 [Startup] - LOG_SYSTEM: server_main_impl : cmdline 1:-D
21:29:37:046 [Startup] - LOG_SYSTEM: server_main_impl : cmdline 2:-ip
21:29:37:046 [Startup] - LOG_SYSTEM: server_main_impl : cmdline 3:192.168.1.4
21:29:37:046 [Startup] - LOG_SYSTEM: server_main_impl : cmdline 4:-httpport
21:29:37:047 [Startup] - LOG_SYSTEM: server_main_impl : cmdline 5:9000
21:29:37:047 [Startup] - LOG_SYSTEM: server_main_impl : cmdline 6:-appdata
21:29:37:047 [Startup] - LOG_SYSTEM: server_main_impl : cmdline 7:/CacheVolume/twonkymedia
21:29:37:047 [Startup] - LOG_SYSTEM: server_main_impl : cmdline 8:-logfile
21:29:37:047 [Startup] - LOG_SYSTEM: server_main_impl : cmdline 9:/CacheVolume/twonkymedia/twonkymedia-log.txt
21:29:37:081 [Startup] - LOG_SYSTEM: upnp_ini_file_read_properties_impl : reading ini settings from /CacheVolume/twonkymedia/twonkyserver.ini
21:29:37:087 [Startup] - LOG_SYSTEM: upnp_ini_file_read_properties_impl : friendlyname = %HOSTNAME%
21:29:37:087 [Startup] - LOG_SYSTEM: upnp_ini_file_read_properties_impl : ip = 192.168.1.4
21:29:37:087 [Startup] - LOG_SYSTEM: upnp_ini_file_read_properties_impl : nicrestart = 1
21:29:39:295 [Error] - LOG_SYSTEM: upnp_multiuser_load : load user-db from twonky.users: failed
21:29:39:295 [Error] - LOG_SYSTEM: Error: 2 No such file or directory

21:30:08:792 [Error] - LOG_SYSTEM: upnp_socket_connect_timeout : connect/select 192.168.1.2:9085 FAILED after 30000 ms with error “Operation now in progress”.
21:30:50:113 [Error] - LOG_SYSTEM: upnp_socket_connect_timeout : connect/select 192.168.1.2:9085 FAILED after 30000 ms with error “Operation now in progress”.
21:30:50:350 [Error] - LOG_SYSTEM: Error: 115 Operation now in progress

21:30:50:350 [Error] - LOG_SYSTEM: Error: 115 Operation now in progress

Do you have a single bay/drive My Cloud model or a multi bay My Cloud model? Have you made any changes to the My Cloud using SSH?

Couple of troubleshooting suggestions. Access the Twonky administration page, for example http://192.168.1.1/9000. Go to the Advanced page and select the following buttons at the bottom of the page in the following order, waiting a couple of minutes between each button select: Clear Cache, Reset to Defaults, Rescan Content Folders.

Make sure the media is supported by the Twonky Media Server.

https://support.wdc.com/knowledgebase/answer.aspx?ID=18588&s=

Make sure the Share containing the media files has Media Serving enabled on it in the My Cloud Dashboard.

And see the unofficial Twonky My Cloud FAQ to see if there is any additional suggestions:

1 Like

Single bay, no SSH modifications. I tried all the troubleshootings (rescan, restarting the server, cleaning cache) both from the 9000 twonky media server and from the mycloud page settings. I’m stuck ToT

Did this and worked perfectly!!!