Turning "Public" off takes forever

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
1

Hi
I have a My Cloud EX2 Ultra. I’ve created a share and when I turn off the option “Public” it says Updating… but never finishes until the session is timed out (30 min).
This means that I cannot use user permissions. Is there any solution (I run the latest firmware)? Couldn’t find something with google…

Thanks

2

Hi there,

I recommend you perform a ‘System Only’ and then re-install the latest firmware manually.
https://support.wdc.com/knowledgebase/answer.aspx?ID=14181

Hope this helps,

3

System-Only reset helped. Thanks