I don’t like doing a negative first post but I have to say I have been seriously underwhelmed by this piece of kit.
The first one broke in 7 days, luckily Amazon have better customer services than WD so I had a new one sent out almost immediately.
However I now have another issue. I am using the device as a storage for all my photo’s and videos as I have run out of space on my Mac machine. It is a simple drag and drop drive hardwired to the back of the machine. On the rare occasion that I can actually access it via the web browser, this didn’t work for the first day, then did work, and now doesn’t again, however I did manage to set it up so that the machine powers down over night, it should then power up each morning, and herein lies the problem. It doesn’t. And for some reason the powers that be at WD decided that having a power button was too much like hard work so the only way to turn the device on is now to unplug the power cable from the back, simply turning the plug on and off at the mains doesn’t work either. As you can imagine this is annoying as I have to get it off its shelf each time.
So my questions are this;
- How do I make the web browser access work again without transporting the entire thing downstairs and plugging it into my router each time I want to make adjustments or update the software?
- How do I turn the device on once it has turned itself off without unplugging the power cable?
- Or is this yet another duff machine that I now need to replace with something that actually works?
When it works it is a brilliant piece of kit that I now store things on with piece of mind that I have a dual copy, but unless these niggles are sorted out I will be sending it back and spending my hard earned somewhere else.
Many thanks for any help.