Trying to setup but cant upload anything!

Hi , I need serious help . My cloud home is setup and . I can see it on WD discovery saying 100% available.
I also have the android app and once again I can see it is ready .
However , I cant upload a single photo in the app - when i try it says uploading photo for about a minute and then just fails .
May be its my ISP is blocking site as sometimes I can t even access this forum or other WD sites.
Where can i send my android app logs for analysis

Looks like you may have an issue with your ISP if you cannot reach WD web assets.
To contact support,