We have a WD DX4000 which was used in our data center until 2015. We migrated to cloud and have stopped using the data center infrastructure, however we still had all the hardware intact. A week ago we got all the hardware from the data center and I was trying to retrieve the content from the DX4000 4 drives 8TB version.
The drive startup – initialization was successful, however the display shows (searching… ) not sure what. The team which put up the DC is not with us anymore so I’m kind of in the dark now. WD DX4000 startup fails with error 0xD9.
I was searching this forum and found a lot of useful information, however I’m unable to download the recovery software. Can someone please let me know if there is a specific procedure to obtain the recovery software or if there is an option to use some third party software to recover the drive.