Trying to login using my domain

So I just purchased a PR2100 for our work and got everything up and running, doing great. When I try and access it from the Network tab in Windows I have to use my works domain credentials and then it wont let me access any non-public folder. It tries to login using the domain.

ex. it is trying to log me in with username domain\admin.

Anyone know of a way around this? I am uploading files via FTP right now but would like to be able to use File Explorer as we use this for image storage and I need to see the pictures.

Hello,

Please refer to the following KBA article: http://support-en.wd.com/app/answers/detail/a_id/5425/