Hi, I’ve got a Sentinel DX4000. I’m having trouble doing a restore on. My first time trying a full system restore. I’ll give a little background on how I ended up here - in case it sheds some light on the situation.
I have a desktop with two monitors hooked up, and one monitor kept having trouble ‘waking’ up after the computer went to sleep. IE it seemed to be losing the signal or something - the monitor would be on- but I wasn’t consistently showing an image. If I manually turned the monitor off, then on again - it would work for a second, then the my desktop would go away again. I’d have to do this a bunch of times, and eventually I would have a usable desktop. I tried updating graphics drivers - as I figured that was the issue. That did not solve the problem. Then I read about a graphic driver uninstaller - ie a mini-program to uninstall all drivers, so you had a clean start, and then install the latest driver. I tried this - it didn’t work.
Then during a reboot, my computer refused to come on. It gets to a black screen with swirling dots. I’ve tried using a Windows 10 disc to clean up the computer, or do a system restore - to right before I tried the driver uninstaller. It is unable to do this. I also tried this with all my peripherals unplugged (ie external drives, scanner etc.)
So I figured-time to try out the system restore from my sentinel. I put a thumb drive into the server, created a key, and then put that into my desktop. I now boot my desktop thru thumb drive. It had some issues getting a driver for the network connection - luckily i could find the CD that came with the motherboard.
Now I get an error message saying - The server cannot refresh the Full System Restore Wizard. Either your server is not compatible with this version of the Full System Restore Wizrd, or another problem is preventing the server from responding. Make sure that the most recent updates are installed on the server, and then try again.
I don’t know if I need a full system restore - as I’m sure my non-system drives are probably fine - I just need to restore the system drive.