Hello, so this is the deal. My current hard drive is failing, and I just bought a wd one that will replace it. I have cloned hard drives in the past, when I had upgraded to this current hard drive, so I know how the process worked. Well, I went to wd’s site, and got the acronis software, went to install it; could not find wd drive.
The hard drive is in an external case, and the manufacturer is “Standard USB drive”, anyone know how to get the software to install?