Hi
I have a My Book World Edition II with Firmware 01.01.18 with MioNet 4.2.27
I added my My Book World Edition II to my Windows 2003 Active Directory. I created a private folder for all Active Directory Users.
And I can access this folder from my Windows 2003 AD Server. But if I try to access this folder with Windows 7 or Mac OS X it does not work.
Mac OS X and Windows 7 showes the following errors (sorry they are in German) But it just does not worke…
So I called the support multiple times and they could not help me the opened tickets but no response so far.
And now I am super mad with the German WD support…
Ok my next hope was a Firmware Update. But the next disaster:
WD Released Firmware Release 1.02.04 (8/11/10) http://www.wdc.com/wdproducts/updates/?family=mbworld
The German WD Support told me Version 1.02.04 is now available
I tried to download it (I did a sceen Capture see the following youtube Link)
http://www.youtube.com/watch?v=d6HVTqo-FYQ
The Download starts and at the 100 % it restarts from 0% and get stuck after 2 hours nothing…
I checked the internet connection of the My Book World Edition II but the internet connection Workes but no updates.
Then I did a Product Replacement (RMA) and got a second My Book World Edition II. Now I have two My Book World Edition II at home. The new My Book World Edition II has Release 1.01.16 (11/24/09) installed.
Now I tried to Update the old and the new My Book World Edition II. But now both of them say:
>> Your device is up to date.
I called the support again and they toled me again the Firmware update should work this problem is not normal.
I asked them for a Update File that I can do a Manual Update but they were not able to provide me a Firmware Update file.
Now I have 3 open Cases in the second Level support open and 14 days of no response…
I tried to give this NAS back to get my money back bu no chance.
Maybe someone here can help me out…
