Trouble with connecting with My cloud through 4g (non-Wi Fi) after firmware update

My Cloud OS 3 Personal & Network Attached Storage My Cloud
4

jimboPT wrote:

Has anyone had any trouble connecting to the My Cloud 2 TB storage through 4g service (through smart phone) after the firmware update?  If so, is there anything I am doing wrong or anything that I can do to rectify it? 

 

thank you for your help

jimboPT

There was some brief interrupt but resolved and all is good.

check this  http://community.wd.com/t5/WD-My-Cloud/NOTICE-WD2Go-com-and-WDMyCloud-com-users-are-reporting-that/td-p/725234/page/2

HTH