Hello, I have an original Passport (circa 1997) which I have used throughout the years without incident. Yesterday while accessing a file, I unintentionally unplugged the unit’s USB cable from the computer (Windows Vista). I then shut the computer down.
Today, when I plugged the Passport USB cable in, the unit would not connect/download to my computer. I ran a diagnostic which indicated a problem with the cable itself. This scenario seems unlikely. Any advice? Many thanks!