Trouble linking MyCloud folder with local folder

I have a 2TB My Cloud.

Worked perfectly for about 2 years now, till today.

I wanted to reorganize a folder that I share with a few other people (dropboxstyle), so it is stored locally on my mac and when there is a internet connection, it updates with my My Cloud.

I tried to create another folder that I wanted to share with fewer people… Didn’t work.
Started messing around and
Decided to rename the initial folder…
Created a new folder with the same name as the original…

Turns out, non of it syncs with My Cloud anymore.
If I go to settings I can not click on a map or file anymore to link it to a map on my My Cloud like I used to do…

Is this a bug in a recent update or am I missing something.

Don’t know what to do anymore.


Hi bert.l,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support
The link below will allow you to call support.