Tripp-Lite 1000LCD UPS not detected with V2.2.9 firmware

[Habnut]

worked fine with previous firmware, updated to latest and I now get the following error :

10/28 16:40:32  WDShareSpace daemon.err apcupsd[1294]: apcupsd FATAL ERROR in linux-usb.c at line 649 Cannot find UPS device – For a link to detailed USB trouble shooting information, please see < http://www.apcupsd.com/support.html>.

what gives WD?

[Habnut]

thanks for the help WD, stellar support as usual.

anyone run into this problem and find a resolution? I’d appreciate any help.