Tried to Change Password and Now Cannot Access Dashboard

My Cloud OS 3 Personal & Network Attached Storage My Cloud EX2
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I have a My Cloud EX2. Never had any troubles with it. But recently I changed my password to a better one and now cannot access the Dashboard. I only have one user set up, no shares or Cloud access. I’ve used my system as a backup only. I’ve got 2 6TB drives in Raid 5 for redundancy. So the weird thing is, I can access the drive with my Win 10 computer, and with My Cloud access using email. But not directly. It is visible on my network. I’ve attempted a soft reset using a paperclip and depressing the “button” for around 8 seconds but still cannot directly access. Right now I’m lucky I can see my files at all in File Explorer, so if I get another system online I should be able to copy all my files. But it’s crazy that me trying to change my password has bricked this thing (apparently). Any help is much appreciated!

Thanks!

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Hi,

You could refer to the following link: How to Map a WD Network Drive on Windows 10 and Windows 11

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When you change a password you have to remember the new password.

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