Transferring data to new hard drives with My Cloud EX2

Hello all.

I want to transfer my data to new hard drives.

I have a My Cloud EX 2 with 8TB, and I just bought two 16TB hard drives because I have saturated my 8TB, so I need more capacity.

My problem now is how do I go about changing the hard drives and recovering all the data? What is the easiest, safest, fastest and most practical way to do this?

Hi @tonydelumeau,

Have you opened a Support Case? If not opened, for more information, please contact the WD Technical Support team for the best assistance and troubleshooting:

Hi @Keerti_01,

I called the support already, but they say they don’t have time to help me…

Which Raid do you use? If mirrored, you may consider trying to take one 8T disk out and put a new 16T in and rebuild Raid. Then repeat. Until two 16T in, then you may extend Raid capability.

I played with 1T to 2T but in real tasks. So. To be safe, you need an extra full backup