???


#1

i lost all of my (my passport) package files how can i get them back and now i can’t set a password or anything      plz hurry


#2

Hello freind everything you need to know for the passport is just on clcik away…

http://support.wdc.com/product/download.asp?level1=2&lang=en


#3

Didn’t find any downloads is there any other way to get them back              another thing how can I know if am using USB 3.0 or 2.0


#4

Post the model number of you passport so I can reply with its specifications.


#5

My Passport Essential SE     1 TB            

and u didn’t awnser my other ques


#6

and where can i find my model number ???


#7

found it     p/n wdbacx0010bbk-00


#8

Hi There, you can try this link too

http://www.wdc.com/wdproducts/wdsmartwareupdate/


#9

I can’t find the password program              is there any other way plz need help plz


#10

I’m sorry it took me a long time to respond here is the link to the specifications of your drive. 

http://support.wdc.com/product/kb.asp?modelno=wdbacx0010bbk-00&x=7&y=12

And yes your drive is USB 3.0

There is a section on the webpage that says FIND BY MODEL NUMBER 


#11

yeah i know it’s 3.0 but how can i know if am using 2.0 or 3.0