Dear WD Support Team,
I am writing to follow up on the replacement of my 8TB hard disk under RMA Number: 2624129.
The RMA status has shown “Received / Processing” since 22 May 2026. It has now been more than one month, and despite making repeated reminder calls to your support team, I have not received any update or replacement.
I kindly request you to look into this matter on priority and provide an immediate update on the replacement status. Please let me know the expected dispatch date or if any additional information is required from my side.
I would appreciate your prompt response and resolution.
Thank you.
Best regards,
[Roshan]
[8383088842]
@itroshan7
Have you checked out the links at the bottom of this page? Ask for support using the links provided.
