To RMA or not - Media Block Error

Hello all - new here and using 2 new VR’s (600GB) in RAID 0 - both drives are new and have been running for about 30 days now.

For the last 2 days I started receiving warnings from the Intel RST at bootup. Once I open the app I see that the second drive is flagged as “Error” - I can click “Reset Status” and everything checks out. If I run a verify, it reports back that I have 1 “Blocks with media errors”. Both days have been the same drive.

I checked out the SMART status using the Intel SSD Toolbox (only tool I could find that reads SMART info on RAID drives) - no errors in the SMART results.

Like I said, these are new and were quite expensive - I wouldn’t expect to have an error this soon. I have good backups - both images and data copies to my NAS - should I advance RMA the drive in question and rebuild the array ? Thanks for any tips/suggestions.

Maybe you should try contacting WD’s Technical Support about this. You can do so either by phone or email.

To Contact WD for Technical Support