TMDB not working?

Hi

Since today, i can’t retrieve any pictures  from The Movie Database (movies thumbnails or backdrops)

Movie information and plot is ok.

Anybody else in this case ?

Thank’s

I am having the same issue :cry:

When using the WDTV SMP auto meta data feature the movie information & plot data work… however the images are blank.

The xml file that the WDTV generates points to http://cf2.imgobject.com/t/p/w1280/…  however this website is currently returning a 404 error for me. However if in a web browser I modify the URL to http://image.tmdb.org/t/p/w1280/…   I can find the image which the wdtv device is trying to download. 

http://cf2.imgobject.com/t/p/w1280/vsniZLsR7qt175WOvaqnr5r4AKc.jpg      <- 404 error

      http://image.tmdb.org/t/p/w1280/vsniZLsR7qt175WOvaqnr5r4AKc.jpg     <- working weblink

I hope it is just a temporary fault with the server. I just purchased a WDTV SMP I was playing with it yesterday and got it to download some data and images from TMDB, but today only the data is working.

Incident opened on TMDB

http://www.themoviedb.org/talk/537a73c7c3a3685e290005c4

Reply from Travis Bell

“We did indeed shut imgobject.com down, it’s been deprecated since 2012. I would be surprised to learn Western Digital hasn’t updated to use the latest URL (image.tmdb.org)”

Unfortunately, WDTV last firmware don’t use the good URL

A firmware update is needed.

Note that i got the same problem with an android apllication Movies book

if the .backdrop folder already exists in your movie folders, you could edit the xml to point to the local storage instead.

example:

http://cf2.imgobject.com/t/p/w1280/n9X2DKItL3V0yq1q1jrk8z5UAki.jpg
http://cf2.imgobject.com/t/p/w1280/tNww0oTzn5hf7EgDIqnfpEbEVG4.jpg

change to:

.Iron Man 3.backdrop/backdrop00.jpg
.Iron Man 3.backdrop/backdrop01.jpg

and so on.

I wrote a batch file to do this automatically.  BUT it only works if you have the .backdrop currently.

This way, Its also faster to show the backdrops and its portable :slight_smile:  No internet, no problems.

Also, just wondering if this is an issue with TMDB itself…  If the WDTV goes online to retrive the xml content… well its getting the content from some source right??  Isnt that source TMDB?   If TMDB hands out the improper xml code you will get the improper XML code.  Garbage in garbage out.  Am I correct or way off?!?

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pfm68000 wrote:

Incident opened on TMDB

http://www.themoviedb.org/talk/537a73c7c3a3685e290005c4

 

Reply from Travis Bell

“We did indeed shut imgobject.com down, it’s been deprecated since 2012. I would be surprised to learn Western Digital hasn’t updated to use the latest URL (image.tmdb.org)”

 

Unfortunately, WDTV last firmware don’t use the good URL

A firmware update is needed.

 

Note that i got the same problem with an android apllication Movies book

We are currently investigating this issue. 

1 Like

So I found a bandaid fix.  The catch is you have to have a router that allows DNSMasq.

If you have a ddwrt’d router, log in and go to the services tab–turn on DNSMasq and add the following entry to the ‘Additional DNSMasq Options box’.

address=/54.243.118.138/198.41.185.159
address=/54.243.68.11/198.41.185.159
address=/cf2.imgobject.com/54.243.68.11

apply settings

done.

*note*

The primary dns of your router should be set to itself ‘192.168.1.1’ and the secondary to your choice (ie 4.2.2.4).  That way the 1st request will hit itself getting the above data. Anything else will hit the seconds dns setting.

other valid ip addresses for image.tmdb.org are:

198.41.184.159
198.41.185.159
198.41.186.159
198.41.187.159

Temp fix, but it worked for me.

Actually, cf2.imgobject.com is back.

TMDB team waits (not too long) for a firmware update.

This will be the real fix.