Time to load seems long

When I switch the WDTV live hub on it takes about twenty minutes before I can use it and just says “loading”. Is this normal? It means that if I want to give a film show in a new locality I have to allow twenty minutes extra before I start.

Hello,

That’s not normal.

Have you tried resetting the unit?

For information on how to reset the unit please see the following link

http://wdc.custhelp.com/app/answers/detail/a_id/3646/session/L2F2LzEvdGltZS8xNDA0OTIzMjc1L3NpZC81Q0F2S1NZbA%3D%3D

Check all the connections on the back of the unit.

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Very long startup and loading times can happen if you store non-media files on the internal hdd

eg. PC Backups (which have files such as exe, ini, dll, lnk etc)  …

you can hide these files from scanning by the WDTV Live Hub by placing them in a folder with a “dot” in front … eg    .PCBackup

But, it’s always best to keep only media files on the internal hdd…

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