Time required to initialise a new drive

Yesterday I bought a new 4TB drive. I plugged it in and waited for the light to stop flashing so I could connect to it. 18 hours later the light was still flashing so I took it back today and got another one. This one has been plugged in for an hour and is still flashing. Have I gotten two bad ones in a row? or am I plugging it in wrong? (AC and Ethernet are the only two things you can plug in …)

@Tbrowne I take it you bought and own a My Cloud Home. Have you visited the Learning Center for more information about this device? Use link below.

http://learn.mycloud.com/

The device just decided on it’s own to go offline. Boom. Gone. I’ll be returning it in the morning for a refund. Piece of unmitigated ■■■■. Online support has been non existent.

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