I have a 12tb G-Raid with thunderbolt 3 (formatted RAID 1, so storage capacity is 6tb). It’s been working very well since I got it last summer. I use it with my very old iMac, which requires the use of a thunderbolt 2 adapter, and with my 2017 MBP, which has Thunderbolt 3.
Just recently, within the past few days, the Thunderbolt ports on the G-Raid seem to have stopped working; I can get the drive to mount up via USB on my MacBook, but nothing is happening when trying to use the Thunderbolt ports. The drive doesn’t show up in disk utility at all, much less appear on the desktop.
I’ve been searching through the boards here trying to see if anyone else has encountered this problem; I’ve seen things that are sort of similar, but never both thunderbolt ports just suddenly becoming unusable. If such a thread exists that might have an answer to this problem, feel free to point me in that direction. Otherwise, any help would be appreciated.