My brand new “MAC COMPATIBLE” Thunderbolt Duo 4GB is not seen by WD Utilities or Mac Drive Utility. Two MyBook 4gb USB 3.0 drives mounts as “unsupported volume”. MBP running OS X 10.10.3. The Duo only offers thunderbolt connectivity, no USB jack. This is a ridiculous situation. my life and work are on hold. I guess this is a OS X 10.10.3 issue, according to WD. Have they fixed this… anyone fixed this? Any help appreciated.
Make sure that your computer drivers are updated.
Just in case, test the drives of a different computer if possible with a different version of the OS.
What good is testing the drive on another computer?!? I NEED this to work on MY computer. So it works on another computer, and I can copy the data onto the Thunderbolt Duo that won’t work for me?!? It was marketed and sold to me by WD stating it was formatted and ready to work on my MAC. Is there going to be a patch to make this work on Yosimite. Unaccaptable. I hope this issue is resolved, soon. This should have been resolved weeks ago. I am a longtime user and had confidence in WD, I will not spend another dollar on a WD product, totally unacceptable. My livelihood is being impacted. I am losing money and clientele every day!. I’ve got 5 years of work lying on my desk useless and unaccesible and a brand new 8TB paperweight. [Deleted] . Fix it.