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The WDMyCloud Uninstaller crashes

I have to remove WDMyCloud from a Mac, but the uninstaller app crashes. How can I remove all traces of WDMyCloud and its contents? Thank you.

MacBook Air running Catalina 10.15.7

Hi @durf786-2,

Please refer to the article My Cloud Home: Remove Device from MyCloud.com Account:
My Cloud Home: Remove Device from MyCloud.com Account

Please contact the WD Technical Support team for best assistance and troubleshooting:https://support-en.wd.com/app/ask

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