I’m using an iMac running El Capitan. I’ve downloaded WD smart ware and am trying to backup up my WD MyCloud personal storage device. On the smart ware screen I can see the Home and Settings tabs but Backup and Retrieve I cannot access. I can’t get to the ‘Set Up Drive’ option os Settings either. When I select Update Software from the home screen I get the error message as in the title.
I have little technical ability but can generally find my way around, what do i need to do to get this working?
BTW TimeMachine no longer seems to work hence my moving to this solution.