The S.M.A.R.T Diagnostic Test Failed -- Shout I be concerned?


#1

I have WD Blue 500GB PC SSD installed and everything seems to be working properly. With the Western Digital SSD Dashboard – 2.3.3.0 installed, it puts out a result of “The S.M.A.R.T Diagnostic Test failed.” Should I be concerned? Or, is this a bug in the Dashboard software?


#2

A post was split to a new topic: Removed


#3

it could be a temporary issue related to one of the test timing out. Run the extended test and if that fails also I would open a support request and send the SMART log for support to review.


#4

to my knowledge - WD dashboard… whatever the version (latest is 2.3.3.0) … does not work with smart tests- short or long. Since June, I have been through multiple versions of the dashboard (blue SSD 500) … and smart tests all fail. WD - if you look long enough - will lead you to “Data Lifeguard Diagnostic for Windows”… that program will theoretically accomplish the same function the dashboard should. I have used it (Windows 10,64 bit) and as far as I can tell- the program does the smart test